Protecting your Privacy and Personal Information are important to us. The Personal Information that we collect may include your name, contact details (including phone number, email, home address and billing address), payment details and other information in the course of a transaction or that you provide to us when you contact us. We may use your Personal Information to contact you with newsletters, marketing or promotional materials. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Your visit to our website and submission of any personal details indicates your acceptance of the terms described here. We may however, from time to time, modify these terms. Your continued use of our website after any modification would therefore, indicate your agreement to the new terms reflected

Thanks for shopping at Active Health Solutions Pte Ltd. If you are not entirely satisfied with your purchase, we’re here to help.

Exchanges

We offer full refunds for defective items. You can exchange or return any item purchased that has been damaged in-transit or with manufacturing defects within 7 days of the delivery date. To be eligible for a refund, You should have the receipt or proof of purchase for your product. Your item must be unused and in the same condition that you received it. The product must be returned in original packaging (with brand’s/manufacturer’s box, user manual, warranty card and all the accessories within) Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

We offer full refunds for defective items. You can exchange or return any item purchased that has been damaged in-transit or with manufacturing defects within 7 days of the delivery date. To be eligible for a refund, You should have the receipt or proof of purchase for your product. Your item must be unused and in the same condition that you received it. The product must be returned in original packaging (with brand’s/manufacturer’s box, user manual, warranty card and all the accessories within) Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellation

Any cancellation requests for orders placed will be processed only if it is notified within 24 hours by contacting us. Once the order has been processed or shipped, cancellation charges will be applied.

Please view the extend of our T&C over here